Starting today, April 2nd, 2021, Mtn Momo users will need a valid national identification card to withdraw money from any MTN mobile money agent.
MTN Ghana announced some weeks ago that due to security reasons, they are adjusting their Mobile Money Services.
The system has taken effect and many Ghanaians are reacting to it in different angles. Some Mtn Momo user’s say, it is worrisome to get to the merchant without your ID card unaware and will be asked to go back to get it before you recieve your own money.
According to MTN, the new policy is to safeguard customers from fraudulent people who have invaded the system everywhere.
MTN Promises to render the best of services to its customers despite the fraudulent acts in the system and so they are urging customers to adhere to the new policy for a smooth transaction henceforth.